Phones and Devices
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 158524 Views
  • 50 replies
  • 22 likes

Iphone 12 pro pre-order

I recieved a call from Fido and place an Iphone 12 pro order on Nov 20th. Supposed to recieved a confirmation email along with my tracking # within 2-3 weeks.There is NO email till now !Did you forget to send me either the device or an update about m...

Abc123456543 by I'm a Participant Level 3
  • 1647 Views
  • 9 replies
  • 0 likes

Resolved! Wi-Fi Calling - IPhone XR - IOS 14.2

I can't enable Wi-Fi Calling on my Iphone.The error message I get is always the same "To allow Wi-Fi Calling on this account, contact Fido.". Can anybody help me? ThanksJ.R.

jrnicoleti by I'm a Participant Level 3
  • 1253 Views
  • 7 replies
  • 0 likes

BRIGHT STAR IS USELESS SERVICE

I purchased devise protection plan and after few weeks I cracked my screen asked to changed my screen. They approved it and sent me lable but I got little busy and could not send my phone to them to get it fixed. (Still I was paying insurance amount)...

PRUTH by I'm a Participant Level 1
  • 398 Views
  • 1 replies
  • 0 likes

Online order

I ordered a new phone from Fido.ca Nov. 30. I still haven't received it. Where/who should I contact? How to get my phone? 

Nihado633 by I'm a Participant Level 1
  • 505 Views
  • 1 replies
  • 0 likes