OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Payment program
Hi i have a question, cause im really confused, i brought iphone 12 this black friday sale and it show's $15 months only, from regular price of $31.25 but when i saw my fido payment program balance shows the regular price of $31.25 monthly, so my qu...
Poor customer service
I've been trying to speak to someone for 2 days to figure out where the phone I ordered was sent. Over 2 hours waiting yesterday and over 1 hour this morning.
Urgent, number transfer issue
I just bought 2 lines under one account, but only one number is shown when I access the account. So when I transfer the original number to fido, only one number works and another one is the temperary number. Under account, only showing one number. H...
Adding a third line
I'm debating to add a third line to my account but myself and the other person are curious if this person will need a credit check done or not as it would be under my name?
price dropped
Price on my phone dropped from $30 to 20$ per onth. I bought it a week ago. I tried to contact to the agent but never answered for 4 hours. How can I get the price adjustment via online?
