OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! I haven't received my phone yet
Hello, I have ordered an iPhone 12 Mini and your 12G plan 10 days ago. I passed the credit check. And Fido even offered me a alternative number for changing carrier. But I haven't received the phone yet. Also my Fido account status is cacelled. What'...
Resolved! confused about final price
Currently, in my account devices are listed as first I need to pay down payment and then 24 months payment, but in 24 months bill payment it is showing 0.0/month after some credit amount. So, in this scenario what will be the final pricing of the pho...
Resolved! Oneplus 8T 5G
Does the One plus 8T 5G work on the Fido 5G network?
Preowned 'lightly used' who is Fido kidding?!?
Took a gamble on the IPhone XS Max deal recently offered at a discount with a new 2 year plan. Was going to port my wife's account from another provider as her 2 year old IPhone XR is chronically full. The result? An obviously used phone shipped. Mul...
Received damaged Certified Pre Owned iPhone
I ordered this Certified Pre Owned from Fido and got it today. I was so suprised that the phone is in such a bad condition! Big dents on 4 of the 2 corners. Is this so called "Certified Pre Owned"? Who certified this phone ?? I bought second- hand ph...
