OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Ombudsman
Does anybody know the email or phone number for the Ombudsman at Fido? I had a really terrible experience with one of the Supervisors here and I want to report her. She was totally unapologethic, talked over me the whole time and didn't bother to car...
close fido account from outside canada where the fido number is not working
I took a fido card while I was in Montreal, now I am back in india and need to close the fido account. I havent used the number and the bill is not stopping, it is charging me every month. I need to close the account, and the live chat or call is not...
Resolved! Transferred number now I don’t have signal
I've just transferred my number from Rogers to Fido, I now have no signal and can't get in touch with Fido. I thought the transfer would be seamless and could keep the same SIM card. How can I get an eSIM card?thanks!
Fido definitely drains battery
Switched SIM card into another phone today because battery was draining so fast on the iPhone I had to charge it twice a day, even though I barely used the phone, and basically never as an actual phone. Dragged the whole usage down. Problem solved. I...
Payment program
Hi i have a question, cause im really confused, i brought iphone 12 this black friday sale and it show's $15 months only, from regular price of $31.25 but when i saw my fido payment program balance shows the regular price of $31.25 monthly, so my qu...
