OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
SMR for Samsung Galaxy S10
Hello, any update on an updated SMR ( April or May ) for the Samsung Galaxy S10 ? It is not helpful that we all just stare at a list without understanding when these things are going to be released. It would be helpful to have the scheduled release d...
Missing Accessories - Certified Pre-Owned Phone
We recently purchased a "Certified Pre-Owned" iPhone XR from Fido. The description said it:Comes With EarPods with Lightning Connector, Lightning to USB Cable, USB Power Adapter, DocumentationThe phone eventually arrived, but only included the Light...
Resolved! No love for Huawei?
Huawei P30 Pro is still being upgraded to the newest version of Android but it appears not here in Canada. You'd think Fido never sold this device up until 2021. It seems wrong to stop providing updates and pretend this device doesn't exist. This is ...
Calls disconnects and with no sound
I paid my bill and my Samsung phone is still disconnecting omce i make a call after only a couple seconds, I've updated it and still the same problem. Help!!!!
