OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Price Match for Z-Fold 4
Hey everyone,Does anyone know if Fido will price match devices? I am presently looking at the Z-Fold 4 and notice a big gap between Fido and Rogers. If anyone has had experience with this that would be awesome!
Brand new iPhone 13 not turning on
I'd like to know if there's a way to fixed it I've tried to reset the phone and it doesn't respond when it's plugged in too!
Resolved! Delay in online device order
I had ordered an iPhone 13pro preowned certified unit on 28th Dec 2021 but haven't received any shipping details yet. I can understand new units being delayed but how do refurbished units get delayed? Please share an update.
iPhone 13 on back order
One week ago ordered iPhone 13 based on 2-5 day delivery - it hasn't been delivered. Spoke twice to customer service. On day 6 the first rep told me that the warehouse was ready to release my order. On day 7 I was told my device was at the warehouse ...
Roaming charges
My roaming data was turned off for the entire duration of a 12 day trip except for 1 day. Every day the message that I lost data connectivity because I had my roaming turned off popped up on my screen. Yet I got charged for days in which I have not m...
