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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 180033 Views
  • 63 replies
  • 22 likes

How does a Phone exchange work?

Hello! I have a question regarding phone exchanges. I originally ordered an iPhone 13 Pro. However, I've changed my mind and would like a 13 Pro Max instead. Unfortunately, the 13 Pro has already arrived! Is it possible to exchange this for the Pro M...

Fizzy16 by • I'm a participant level 3
  • 508 Views
  • 1 replies
  • 0 likes

Disappointed that Fido used Brightstar (Likewize)

I have been without my device for over a month due to errors with Brightstar that they refuse to fix. I have paid my premiums every month and paid the deductible to have my damaged phone replaced. My contract states that it will be replaced with a ph...

SarahMMKings by • I'm a participant level 1
  • 596 Views
  • 1 replies
  • 0 likes

Brightstar or Likewize messed my account totally

I reported my lost device to Brightstar before and they sent me another one after around a week and a half, now I lost my phone again but I figured out, Brightstar didn't change my new phone IMEI on the system. As per the new phone doesn't exist and ...

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