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Winback offer missing

hajmeri2024
I'm a Participant Level 1
I'm a Participant Level 1

Hi,

I recently accepted a winback offer from Fido team and haven't heard anything since. Its been a week. I have called your customer service and spent more than 6 hours. This is frustrating and feels like a scam. Please look into this.

 

1 REPLY 1

FidoSaad
Moderator
Moderator

Hey there @hajmeri2024!

 

Welcome to the Community Smiley

 

Have you received any order confirmation since?

 

As Winback offers can only be applied by the Winback team, please contact us if you haven't received a confirmation yet and we'll be happy to review the situation