I recently accepted a winback offer from Fido team and haven't heard anything since. Its been a week. I have called your customer service and spent more than 6 hours. This is frustrating and feels like a scam. Please look into this.
Hey there @hajmeri2024!
Welcome to the Community
Have you received any order confirmation since?
As Winback offers can only be applied by the Winback team, please contact us if you haven't received a confirmation yet and we'll be happy to review the situation