voice mail

[azizivahid]

hi, I recorded my voice for greeting message but when I called to my number by different line, the  fido general voice mail was played

[FidoValerie]

Hey @azizivahid  

Have you tried to record your voicemail greeting again? 
You can do so by following the steps outlined here. 

Hope this helps! 

[azizivahid]

yes, i've tried several times, but when i call from another line, the default voicemail playes

[FidoValerie]

That's quite odd! 

In that case, please reach out to customer service at your convenience so this can be looked into further.