OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
I ordered it online but when I contacted support they said the device order doesn't appear on their end? It's a back order and I don't want to wait 4+ weeks for it. I gave the order number found on the 'hardware order update' email and they said they...
I am writing to express my concern and dissatisfaction regarding a recent notice I received from a collection agency about an outstanding balance of $106.18 on my Fido account.When I landed in Canada approximately 1.5 years ago, I was approached by F...
I spend 1h at Rogers/Fido store in Etobicoke, and 1,5h with Fido Technical support on the phone testing various configurations and settings, and can not get this phone to work with Fido LTE data network.The phone indicates that it is connected to da...
I recently got my phone and I have a credit limit of $600... the problem is that Fido keeps texting me that i reached or exceeded my credit limit which my balance was $0 never paid anything yet. They suspended my account and I ended up paying.. I pai...
Hi, While I was checking y bills (I have 3 lines in one account) I saw "Just for you" boxes and was curious to see what kind of offers are there. However, when I clicked on the "Check it Out" (I think this is the button) I had a pop up box saying off...
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