Phones and Devices
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 153030 Views
  • 50 replies
  • 22 likes

APNs on my phone are grayed out.

MMS is not working properly.  I tracked the problem to APNs with the wrong settings.   My phone is a Blackview BV9900 and is using Android 9 and when I go to change the setting, all APNs are grayed out and there are no option to add or edit any.  I c...

Resolved! website not allowing form submission on LTE

I made a website calendar and I can view it on my iphone when on LTE but it will not allow me to submit forms.  The same website works just fine on WIFI.  I have tried it in different browsers and I get the same issue so I believe it is a network iss...

smarco72 by I'm a Participant Level 2
  • 378 Views
  • 5 replies
  • 0 likes

iPhone 13 on back order

One week ago ordered iPhone 13 based on 2-5 day delivery - it hasn't been delivered. Spoke twice to customer service. On day 6 the first rep told me that the warehouse was ready to release my order. On day 7 I was told my device was at the warehouse ...

oreo19 by I'm a Participant Level 2
  • 1591 Views
  • 15 replies
  • 0 likes

Resolved! How can I update or reactive my SIM card?

Hi there. I lost my SIM card for a long time and notified the system to maintain my phone number. But now, I just bought a new SIM card and asked my localtion Fido staff how to reactive my old phone number. And he said I must call Fido Customer Servi...

Mai99 by I'm a Participant Level 2
  • 220 Views
  • 3 replies
  • 0 likes