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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 158527 Views
  • 50 replies
  • 22 likes

Resolved! Toll-Free - How to restrict to Canada only

I recently was charged for calls to a toll-free number that apparently is a US only toll-free. How can I put a restriction on my service to only allow FREE toll-free numbers to be accepted? Thanks

b66 by I'm a Participant Level 1
  • 542 Views
  • 1 replies
  • 0 likes

Resolved! Phone Price Difference Between Fido And Samsung

Why retail price of phone more than manufacture samsung canada ? I am talking about note 20 ultra 5G Price higher of diffrent provider , samsung store give 1820$  plus tax same as freedom mobile but fido retail price 2250$ plus tax ? Why ? Fido put h...

Tehrooon by I'm a Participant Level 2
  • 943 Views
  • 3 replies
  • 0 likes

Resolved! iPhone12 price matching

Does anyone know if Fido price matches. We are looking into the iPhone 12. The other companies are offering 0 down but it doesn't appear Fido is. I LOVE this company. I don't want to leave but it's quite a difference in price. Has anyone ran into thi...

Tkane by I'm a Participant Level 1
  • 562 Views
  • 1 replies
  • 0 likes

Resolved! S10 overheating after latest update

I just did the latest android update (Feb 2021) to my Samsung S10.  Now it's been overheating.  Is this an issue with the update?  Anyone else experience this?  Any fixes?

sunkissed by I'm a Participant Level 1
  • 546 Views
  • 1 replies
  • 0 likes