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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 152501 Views
  • 50 replies
  • 22 likes

Iphone 12 pro order

Hi. I upgraded my phone online on Monday nov 23. When I ordered it online it said it was 1-2 weeks shipping. When I called and spoke with rep he said that it will take 3-4 weeks. I just want to know how long it will take for my phone to arrive since ...

Activation fees

HI, I ported my number 3 months back online on fido.ca and was told the activation fees will be waived in 1-2 billing cycle. It has been 3 months since i activate my line and have not received back the credit for activation fees. 

neha3 by I'm a Participant Level 2
  • 832 Views
  • 3 replies
  • 0 likes

Resolved! refound extra charge

Hi, My name is Majid teedayenoor and my account number is: Account: *********** and phone number as 416 *** ****. My contract started on 26th Dec 2018 for 24 month and ended on 26th Dec 2020. At the end of the contract, my device was paid off full bu...

majidmlf by I'm a Participant Level 2
  • 543 Views
  • 2 replies
  • 0 likes

Resolved! Does a new sim card come with a phone ordered online?

I recently dropped my phone in the lake while ice fishing and was unable to retrieve it. I want to order a new phone online (the same one I had before) but of course need a new sim card. Do the phones come with one or do I need to add one to the cart...

jp08 by I'm a Participant Level 1
  • 418 Views
  • 1 replies
  • 0 likes