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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 152501 Views
  • 50 replies
  • 22 likes

Iphone 12 pro order

Hi. I upgraded my phone online on Monday nov 23. When I ordered it online it said it was 1-2 weeks shipping. When I called and spoke with rep he said that it will take 3-4 weeks. I just want to know how long it will take for my phone to arrive since ...

Activation fees

HI, I ported my number 3 months back online on fido.ca and was told the activation fees will be waived in 1-2 billing cycle. It has been 3 months since i activate my line and have not received back the credit for activation fees. 

neha3 by • I'm a Participant Level 2
  • 832 Views
  • 3 replies
  • 0 likes

Resolved! refound extra charge

Hi, My name is Majid teedayenoor and my account number is: Account: *********** and phone number as 416 *** ****. My contract started on 26th Dec 2018 for 24 month and ended on 26th Dec 2020. At the end of the contract, my device was paid off full bu...

majidmlf by • I'm a Participant Level 2
  • 543 Views
  • 2 replies
  • 0 likes

Resolved! Does a new sim card come with a phone ordered online?

I recently dropped my phone in the lake while ice fishing and was unable to retrieve it. I want to order a new phone online (the same one I had before) but of course need a new sim card. Do the phones come with one or do I need to add one to the cart...

jp08 by • I'm a Participant Level 1
  • 418 Views
  • 1 replies
  • 0 likes
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