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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 193593 Views
  • 63 replies
  • 22 likes

Certified pre-owned mobile

I have ordered an pre-owned iphone 12 mini on 01-aug-2022. Received an mail "Hardware order update" on 07-aug but it just back order details.When will they confirm the order? If not, How many days it will take for Fido to deliver the mobile?Fido-Roge...

Balaji2 by I'm a participant level 1
  • 765 Views
  • 2 replies
  • 0 likes

Resolved! New Phone Return and Old Phone Finance

I decided to upgrade my IPhone 7 to the IPhone 11Pro which I did online realizing that I would have to pay off the outstanding balance on the IPhone 7. Subsequently I returned the IPhone 11Pro as it was not suitable for my needs thinking that my cont...

PedroPedro by I'm a contributor level 1
  • 3062 Views
  • 6 replies
  • 2 likes

Resolved! Samsung S22, Wifi Calling, VoLTE?

Some documention going around seems to suggest non-Fido bought devices WILL NOT support wifi calling and VoLTE, even if those devices technically can, while other documentation says those features MIGHT NOT work.So which is it?

Mike901 by I'm a participant level 3
  • 1458 Views
  • 2 replies
  • 0 likes

Resolved! Activating eSim on Samsung Smart Watch 5 4G

How and where to activate eSim on Samsung Smart Watch 5 Bluetooth + 4G? I'm already a Fido customer. Just want the watch to operate as an extension to my existing Fido number as a standalone, without being tethered to my phone via Bluetooth.

Hamid-Reza by I'm a participant level 1
  • 1626 Views
  • 1 replies
  • 0 likes