OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
no packaging
hello, im just curious if you guys always package your $2000 items with no protection? i recieved 2 iphone 13 pros in the mail and when the delivery driver handed me the package i could feel my phone on the inside of the box moving freely inside of i...
iphone 13
I preordered iPhone 13 last October 20 and no email when the phone is expected to arrive. How can I know the ETA? If rumors about it being shipped out by December then I'd rather cancel it
Resolved! Will the "Lite" phone work on Fido
Hello, I would like to use a Lite Phone (https://www.thelightphone.com/) on Fido. The Lite Phone uses: 4G LTE Bands: B2, B4, B12, B13, B17, B25, B26 Will it work? Thanks!
WIFI calling registration : I get an error when entering 911 address. Galaxy S7
So I'm trying to get wifi calling on my phone to work. I can get through all the steps until it's time to register the 911 address. It keeps giving me and error : Failed to validate address : DELIVERY MODE ERR: RCIS_ERR What is this and how do I ...
Resolved! Samsung J3 "failed to send message"
Hi. I'm new to Fido. About half the time now, my Samsung J3 claims "failed to send message" usually about 30 seconds after hitting send. But the recipients sometimes claim that they did indeed receive the message. I'm using the same hadrware I brough...
