OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! How to unlock my device
I have a lgg5 i went to unlock it and i was told i needed a code from fido that it is now free to unlock
Are you Pixel or iPhone?
Pixel or iPhone? Why?
Fido’s customer loyalty
Been waiting almost a month for Fido to send me a new phone. Delivery and Fido can't seem to get it to my door. Two days left and I guess I'm switching. No calls no messages just a bill for it. what's going on Fido, can't keep up or are ya paid by Sh...
No Internet on Hotspot
I have two Samsung phones on Fido. Models Galaxy A11 and Galaxy A13 5G. All functions work well accept for Hotspot. In both cases I can connect to the Hotspot but no Internet. I have researched and find many similar comments and apparent "solution...
How do I transfer from a physical sim to an esim?
It has been supremely difficult to get support from FIDO regarding this. They are trying to discourage me from doing this. Can anyone help?
