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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 188075 Views
  • 63 replies
  • 22 likes

Resolved! iPad Air 4th Gen… still waiting

Do we ever get a tracking number for this or is it just a guessing game? It took 2 weeks to receive a "processing" email. Would love to know an ETA, I totally understand things happen and back orders, shipping delays etc pop up but at the very least ...

LALA85 by I'm a participant level 1
  • 419 Views
  • 1 replies
  • 0 likes

Activation New SIM card: Old SIM card not valid

Hello, I got my new phone and new SIM card a while back and when I went to activate the new SIM card the old SIM card appeared to be not valid even though I just took it off of my fully functioning old phone.  How can I activate my new SIM card?    

Zita01 by I'm a participant level 1
  • 31352 Views
  • 50 replies
  • 0 likes

Resolved! Recovering Deleted text messages/imessage

A few months back I lost a text message/iPhone message that I need to recover. I have purchased PhoneRescue but it was unable to go back that far (early 2016). Any advice?       *** Edited to add labels *** 

90n by I'm a participant level 1
  • 4414 Views
  • 3 replies
  • 0 likes

Refurbished iPhone not model I ordered

I received a refurbished iPhone XS Max today. According to the box, the item I was promised was a gold iPhone XS Max 256G product. What I received instead was a gold iPhone XS Max 64G product. In addition, the IMEI on the box does not match the IMEI ...

Jfcenter by I'm a participant level 1
  • 406 Views
  • 1 replies
  • 0 likes

Resolved! No Data

I currently have no data in the GVRD, I had lost it on Friday the 8th and it returned late Friday and was available all day Saturday, yet by Sunday morning I had no data, I can text and make calls but I do not have access to any data only wifi.Any id...

tara88 by I'm a participant level 1
  • 685 Views
  • 1 replies
  • 0 likes