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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 148548 Views
  • 50 replies
  • 22 likes

LTE module ( SIM7600A)

Hi, I am using a LET module (SIM7600A) in my project for the internet service with a fido data sim card. I can search the network with my module and I can connect to Fido network and the signal is good. But when I want to register my device to the ne...

srastibo by I'm a Participant Level 2
  • 1386 Views
  • 4 replies
  • 0 likes

Existing Customer

I DNT find and special help or anything special to stay with Fido. Other phone providers are putting more for customers but not Fido....

irif by I'm a Participant Level 1
  • 331 Views
  • 1 replies
  • 0 likes

Resolved! new sim card for another phone

hello there,i am a long time fido customer. i have an old Huawei Y300 phone that used Bell mobile prepaid network. i'd like to switch this phone to Fido if possible. what do i do?or should i simply buy a new sim card for this phone?due to this covid ...

BusyGrizzly by I'm a Participant Level 2
  • 762 Views
  • 3 replies
  • 0 likes

Phone Price Adjustment?

Purchased a new Pixel 4a 5G on a new line for $20/mo about a week ago, and now the price is $15/mo. Is there a way to get the price adjusted without having to cancel this line and get a new one?

snnybrr by I'm a Participant Level 1
  • 338 Views
  • 1 replies
  • 0 likes

Ripped off with no answers.

I changed my address online. Ordered a new phone to go to my new address. Fido sent it to the old address. Some person frauded the system by signing for the phone under my name. It took 3 phone calls for Fido to admit they sent it to the wrong addres...

Filmwreck74 by I'm a Participant Level 1
  • 338 Views
  • 1 replies
  • 0 likes