How to unlock my device

[Tracy123]

I have a lgg5 i went to unlock it and i was told i needed a code from fido that it is now free to unlock 

[patrickchan]

hi

before you unlock, backup ur mobile phone, apps, pics, music etc...

then recharge the mobile, get the code from Fido,

remove the sd card,

place the non Fido sim (Bell/virgin/Telus/koodo), into the lgg5,

it will mention to enter the network unlock code.

after reboot,

ur lgg5 should be able to read the non Fido sim

[patrickchan]

make sure you have the non rogers/fido/chatr sim card to place into the phone, remeber to recharge the phone in case of crashes. backup the phone before unlocking. remove sd card too. 

[Nino1]

Hi, i would like to unlock my iphone 5c that I have previously used with my XXX-XXX-XXXX fido number, my contract has expired with this phone and I want to unlock it, what do I need to do?

*** edited to remove personal information ***

[FidoRachel]

Hey @Nino1,

As mentioned in the solution, you can contact us directly through any of the available methods listed here, we'll be happy to help with the unlocking from there.

[patrickchan]

just call Fido to unlock the iphone, as Apple has to move your imei from one server to the unlock server. 

[missingpiece28]

How do i unlock my LG G6 phone

[FidoCharles]

Hey @missingpiece28

Welcome to the Community!

It would be the same way as @KAPABLE-K said

[KAPABLE-K · Accepted solution]

Hello @Tracy123,

Yes you need the unlock code to get the phone unlocked, just contact Fido from any of the available methods listed here and they will provide you with the code.