How to unlock my device

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

How to unlock my device

I have a lgg5 i went to unlock it and i was told i needed a code from fido that it is now free to unlock 

Accepted Solution

Re: How to unlock my device

Hello @Tracy123,

 

Yes you need the unlock code to get the phone unlocked, just contact Fido from any of the available methods listed here and they will provide you with the code.

View solution in context
Flag this to a Moderator
Message 1 of 9
35,879 Views
Highlighted
Solution

Re: How to unlock my device

Hello @Tracy123,

 

Yes you need the unlock code to get the phone unlocked, just contact Fido from any of the available methods listed here and they will provide you with the code.



Flag this to a Moderator
Message 2 of 9
35,877 Views
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Re: How to unlock my device

How do i unlock my LG G6 phone

Flag this to a Moderator
Message 3 of 9
33,789 Views
Highlighted
Moderator
Moderator

Re: How to unlock my device

Hey @missingpiece28

 

Welcome to the Community!

 

It would be the same way as @KAPABLE-K said Smiley

 

 



Flag this to a Moderator
Message 4 of 9
33,780 Views
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Re: How to unlock my device

Hi, i would like to unlock my iphone 5c that I have previously used with my XXX-XXX-XXXX fido number, my contract has expired with this phone and I want to unlock it, what do I need to do?

 

*** edited to remove personal information ***

Flag this to a Moderator
Message 5 of 9
32,331 Views
Highlighted
I'm Experienced Level 1
I'm Experienced Level 1

Re: How to unlock my device

make sure you have the non rogers/fido/chatr sim card to place into the phone, remeber to recharge the phone in case of crashes. backup the phone before unlocking. remove sd card too. 

Flag this to a Moderator
Message 6 of 9
32,314 Views
Highlighted
I'm Experienced Level 1
I'm Experienced Level 1

Re: How to unlock my device

just call Fido to unlock the iphone, as Apple has to move your imei from one server to the unlock server. 

Flag this to a Moderator
Message 7 of 9
32,311 Views
Highlighted
Former Moderator
Former Moderator

Re: How to unlock my device

Hey @Nino1,

 

As mentioned in the solution, you can contact us directly through any of the available methods listed here, we'll be happy to help with the unlocking from there.



Flag this to a Moderator
Message 8 of 9
32,295 Views
Highlighted
I'm Experienced Level 1
I'm Experienced Level 1

Re: How to unlock my device

hi

before you unlock, backup ur mobile phone, apps, pics, music etc...

then recharge the mobile, get the code from Fido,

remove the sd card,

place the non Fido sim (Bell/virgin/Telus/koodo), into the lgg5,

it will mention to enter the network unlock code.

after reboot,

ur lgg5 should be able to read the non Fido sim

 

Flag this to a Moderator
Message 9 of 9
32,246 Views