Volte on LG G6

Volte on LG G6

Volte on LG G6

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I'm a Contributor Level 2

Volte on LG G6

Does Volte work on the LG G6?  I am in winnipeg and I am having issues with calls with Volte enabled on my G6.

 

 

 

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Accepted Solution

Re: Volte on LG G6

Solved by MVP MVP

@Lorenzo1000 with VoLTE enabled you can still make calls to landlines and other non compatible VoLTE cell phones, the call will go through as a traditional call so you do not need to disable VoLTE.

 

Did you get your G6 from Fido? If it's a non-Fido device there is no guarantee it will work because the system will recognise your phone as a non-Fido device.

 

If you are on the Fido extended network VoLTE will not work.

If you are on HSPA or Edge VoLTE will not work you phone needs to be on the Fido LTE network to work.

 

You can get more info here and here.

 

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7 REPLIES 7

Hi @Lorenzo1000 the LG G6 does support VoLTE but in order for it to work the other person needs to have a VoLTE compatible phone and the feature enable.

 

Edit: If you have any data blocking the VoLTE will not work.



I'm a Contributor Level 2

I don't have data blocking. With volte enabled will the phone complete calls to a landline? Shouldn't the phone just revert to regular calling automatically when trying to call a phone without volte or a landline without having to disable volte in the G6 settings?

@Lorenzo1000 with VoLTE enabled you can still make calls to landlines and other non compatible VoLTE cell phones, the call will go through as a traditional call so you do not need to disable VoLTE.

 

Did you get your G6 from Fido? If it's a non-Fido device there is no guarantee it will work because the system will recognise your phone as a non-Fido device.

 

If you are on the Fido extended network VoLTE will not work.

If you are on HSPA or Edge VoLTE will not work you phone needs to be on the Fido LTE network to work.

 

You can get more info here and here.

 



I'm a Contributor Level 2

It is a Fido phone. Would it matter if I was at home on WiFi?
I'm a Contributor Level 2

When I try to call with VOLTE enabled I get a message saying "unfortunately we can not complete your call as dialed."  A message then pops up on my screen saying " Your number is not supported to make a call. Please contact customer service"

 

Is there an issue with a setting on my account?  I am on a pulse 35 plan here in MB. Surely this shouldn't be happening.  Can a mod please check into this and tell me what's wrong?

I'm a Contributor Level 2

I have just been told by Fido over the chat line that there is a known issue with the LG G6 in Manitoba (works in the other provinces apparently)and Volte does not work here on any provider.  No timeline for the fix. Thanks Fido for taking a pile of cash from me for a phone that won't work correctly on your network with no known timeline for a fix.

Hey @Lorenzo1000,

 

 

It looks like you already tried everything on your side.

 

I'll send you a PM right away to take a closer look.

 

Talk to you real soon Smiley