Unlocking Fee

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Unlocking Fee

Hi all,

 

Just  want to know how much will fido charge to unlock an iphone4 ( bought from an Apple store couple years ago as a locked phone, and i believes the phone was registered on with fido when doing the activation dating back the time.  And currently I'm oversea [ but still have an active postpaid account when Fido ], so will the rep be able to provide the unlock code or the phone if i provide the IMEI?

 

Thanks for reading the post

 

 

 

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Re: Unlocking Fee

Hey everyone!

 

Although this thread is quite old, I'd like to add a little update since I came across it. The unlock policy has since then changed for new & existing Fido customers, the $50 unlocking administration fee still remain the same.

The requirements for an unlock to be process are as follow:

  • Devices purchased from Fido with a term/contract (i.e. subsidized activation or Upgrade):
    • Can be unlocked 90 days after the term/contract start date (i.e. new activation or last upgrade date).
    • Must be listed in the customer’s account for at least 90 days. (PhoneIMEI#, contact Fido to validateIMEI#)
      • In the case of a mismatch between the term/contract start date and Phone IMEI# start date, you can be go to a store location to present proof of purchase and unlock the device.
  • Devices purchased from Fido without a term (i.e. full price / prepaid
     
    • Can be unlocked at any time after purchase.
    • IMEI# Must be listed in the customer’s account equipment or device history. (contact live chat or Fido Support to validate)
  •  Devices purchased outside of an authorized Fido sales channel:
    • Must be listed in the customer’s account equipment or device history for at least 90 days. (contact live chat or Fido Support to validate)
      • Customers disputing their device’s 90-day tenure eligibility may be required to validate the device purchase date with a proof of purchase by emailing such document to Fido or by FAX.

 

 

Hope this helps!

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Re: Unlocking Fee

Did you pay full price for it? If you bought it on contract with a discount, is the contract over?

If yes to either and if you meet other requirements, like account in good standing, they will unlock it for $50. All they need is the IMEI over the phone and you might need to restore your phone and presto you are unlocked.

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Re: Unlocking Fee

Thanks 10yearfido,

 

I bought the phone on contact and currently 2/3 into a three year contact.  Will Fido only provide unlock service for their discounted phone as long as the contract is up?

 

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Re: Unlocking Fee


@Unlockiphone4 wrote:

Thanks 10yearfido,

 

I bought the phone on contact and currently 2/3 into a three year contact.  Will Fido only provide unlock service for their discounted phone as long as the contract is up?

 


Correct. It must be free of obligations, that is no contract remaining before they will perform the unlock. 

 

You might want to google around for third party unlockers that can unlock Rogers and Fido iPhones. Unfortunately they are usually very expensive ($100+) because they utilize staff on the Rogers unlock team to perform the unlocks under the table. You other option is to call Fido and ask how much they would charge for you to terminate your contract today. Add that cost to the $50 and you know how much it would be to unlock through Fido. If it is $100 or less, then it is probably about the same as using a third party and less risk (or using sites you don't know).

 

Call 611 from Fido, I think is a free call from overseas so give it a try.

 

I just got back from an overseas trip last week and I can tell you that even paying $150 can be much, much cheaper than roaming with a locked phone. I got 1GB of data for less than $15 by using a local carrier prepaid SIM. Using that amount of data with roaming fees to Fido would have cost me as much as $31,457 and as low as $3072 if I prepaid Fido for a roaming plan. Think about that when you get the price from Fido.

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Re: Unlocking Fee

Hey everyone!

 

Although this thread is quite old, I'd like to add a little update since I came across it. The unlock policy has since then changed for new & existing Fido customers, the $50 unlocking administration fee still remain the same.

The requirements for an unlock to be process are as follow:

  • Devices purchased from Fido with a term/contract (i.e. subsidized activation or Upgrade):
    • Can be unlocked 90 days after the term/contract start date (i.e. new activation or last upgrade date).
    • Must be listed in the customer’s account for at least 90 days. (PhoneIMEI#, contact Fido to validateIMEI#)
      • In the case of a mismatch between the term/contract start date and Phone IMEI# start date, you can be go to a store location to present proof of purchase and unlock the device.
  • Devices purchased from Fido without a term (i.e. full price / prepaid
     
    • Can be unlocked at any time after purchase.
    • IMEI# Must be listed in the customer’s account equipment or device history. (contact live chat or Fido Support to validate)
  •  Devices purchased outside of an authorized Fido sales channel:
    • Must be listed in the customer’s account equipment or device history for at least 90 days. (contact live chat or Fido Support to validate)
      • Customers disputing their device’s 90-day tenure eligibility may be required to validate the device purchase date with a proof of purchase by emailing such document to Fido or by FAX.

 

 

Hope this helps!



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Re: Unlocking Fee

Hi Everyone!

 

I just read the OP and fidoOlivier's recent update. I just want to share that in 2015 there are other avenues to choose when it comes to phone unlocking.

 

Unlocking Fido phones is not a unique services offered only by Fido, there are many internet providers who can offer unlock service for your phone. Do some research and compare which one company offer a better value for you. Most website unlocking service do not have a time restriction and prices more competitive.

 

There seems to be a misconception among many Fido users that only Fido can unlock Fido phones.

 

Lastly regardless of whichever company you choose for unlock service, read the instruction and limitations carefully!

 

 

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