Since morning, unable to call outgoing and receive any on my FIDO mobile iPhone7.
At present on call with customer support, they are raising tickets and transferring to technical support.
Go to Solution.
Hey same problem here! Unable to call or recieve calls. Everytime I call it says "Sorry.."
Please contact us here if you are still having the issue.
We had some customers experience a disruption to their service this morning, we apologize for any inconvenience this may have caused.
Everything's back up and running, are your calls going through properly?
Nothing is fixed. Me and my wife have the same problem.
It should now be resolved for everyone. Can you try turning your phone off for 30 seconds and then turn it back on?
Let me know how that goes!
It's fixed since 21:00 yesterday. Technical support had to re-register both sims.
All good now, issue resolved through technical support team (they have re-registered my SIM).
Did not get opportunity to know more details about this technical glitch faced for few SIM series on FIDO network.
@glussier Thanks for giving us an update on this.
Thank you for sharing these updates @AKD!