SUPPORT FOR APPLE WATCH

SUPPORT FOR APPLE WATCH

SUPPORT FOR APPLE WATCH

SOLVED
Rubberduck
I'm a Participant Level 3

SUPPORT FOR APPLE WATCH

Okay how about a compromise to why fido is not supporting apple watch...don't tell us when or if you will support apple watch, just explain in simple language what the problem is. Example It's the network or it's marketing, rogers wont let you or you are not allowed by law or stone cold said no what ever anything anything at all, at least try. Anything but what you already said a least 100 times. Thanks and good luck.

Just curious gorge 

Accepted Solution

Re: SUPPORT FOR APPLE WATCH

Solved by Moderator

Hey Rubberduck. Smiley

 

I understand why you're asking, the Apple Watch is a great product! 

 

We simply made the decision to not support the Apple Watch, for now. We are constantly reviewing our device line-up, but we don't have any updates on whether we will carry them in the future. 

 

Hope this helps! 

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33 REPLIES 33
marty9ca
I'm a Participant Level 1

I too am waiting for Fido to get onboard and offer Apple Watch support. Time for Fido to join the 21st century. 

brandoc
I'm a Contributor Level 1

It's not Fido, it's Rogers who makes the rules that Fido must follow. 

Rogers is a company. Fido is a brand. 

mohamedkabbaj
I'm a Participant Level 2

Still no news about apple watch esim ?

Hey @mohamedkabbaj Smiley

 

No word yet about Apple Watch on our side! 

Don't worry though, should anything change in the future, we'll definitely announce it.



jamiesonpt
I'm a Participant Level 1

Does Fido have any plans on offering cellular service for Apple watch and if so, what sort of timelines are we looking at?  If it's way off, then it might be worth switching to bell or rogers to take advantage of the watches features.

brandoc
I'm a Contributor Level 1

Rogers has decided (as has Bell and Telus) to prevent their flanker brands from offering Apple Watch plans. The reason is that Rogers/Bell/Telus plans are significantly more expensive for customers (and therefore significantly more profitable for the telcos): so they are trying to 'upsell' their customers in the Fido/Virgin/Koodo brands by enticing them to move up to their higher-parent company in order to increase their profit margins.

 

Freedom mobile is the only one not doing this: you can get an iPhone plan with them for $15 and then add an Apple Watch plan for $10, for a total of $25/month

 

Rogers/Bell/Telus require a minimum of $75 / month plan on your iPhone + $10 for Apple Watch. 

FidoVanessa
Moderator

Hey Rubberduck. Smiley

 

I understand why you're asking, the Apple Watch is a great product! 

 

We simply made the decision to not support the Apple Watch, for now. We are constantly reviewing our device line-up, but we don't have any updates on whether we will carry them in the future. 

 

Hope this helps! 



Rubberduck
I'm a Participant Level 3

Yes I already know that answer. What I am looking for is why? Example " Fido decided not to support apple watch for know because we are a discount carrier and supporting apple watch would require a massive $$ financial investment and we would have to raise our prices for everybody because there would not be enough apple watch users to cover the cost and that would not be fair" end of example. Now I just made up that answer so you get an Idea of the kind of answer we are all looking for. 

Hey @Rubberduck

 

I see the type of answer that you are looking for here. However we can only give you the information we have on our end.

 

We are constantly reviewing our device line-up. At this time, we will not carry the Apple Watch.


I invite you to keep an eye on Fido.ca for upcoming products. Smiley



jlits
I'm Experienced Level 2

With the recent news that Fido is supporting E-Sim activation's I am curious how long it will be before they launch the Apple Watch plans. It only seems logical that if they are activating the e-sim that the apple watch plans follow suit. Hopefully Fido can come through on this thanks!   

Hey @jlits Smiley Moved your post here since this thread is also about the Apple Watch. We have no news on the Apple Watch on our end. I can assure you that this thread will be updated if there's any change concerning this. 



jlits
I'm Experienced Level 2

Its time for Fido to bring Apple Watch plans to market. You have e-sim technology so it doesn't make sense why you wont for Apple Watch!

brandoc
I'm a Contributor Level 1

Hey guys. I made a very long, detailed post in this thread, and apparently the mods deleted it or didn't let it through.

 

The gist was: Fido offers data-only plans that work on any eSIM device that can receive the QR code. Unfortunately, Apple has blocked the apple watch app from even attempting to scan this code if your iPhone is on Fido at the time. I attempted this in store today.

 

Hopefully I can recover the longer post where I went through a more careful blow by blow, but feel free to ask me questions.

Hello Brandoc,

 

  Welcome to the community!

 

  Apple Watches are not like other smartwatches. While a data-only plan might suffice for another smartwatch with an eSIM, Apple Watches need to be paired to an iPhone in order to use the device (see here). In order to pair the Apple Watch to use cellular services with an iPhone, it would require its own smartwatch plan. Those plans are associated with the main iPhone's plan. On the other hand, a smartwatch with a data-only plan would be entirely separate from the phone's plan.

 

  At this time Fido does not offer smartwatch plans (see here). That would likely be why your watch was unable to scan the code.

 

Hope this helps 😀

 

Cheers

 

 

 


brandoc
I'm a Contributor Level 1

> @Cawtau: "a smartwatch with a data-only plan would be entirely separate from the phone's plan."

 

Correct, and that is precisely what I wanted--a data-only plan for my watch which was entirely separate from the phone's plan.

 

---

 

> @Cawtau: "Apple Watches need to be paired to an iPhone in order to use the device"

My watch was paired, over bluetooth during setup, and it also functioned perfectly fine independently of my phone, when on wifi: iMessage and FaceTime worked fine, even when my iphone was completely powered off.

 

---

 

> @Cawtau: Fido does not offer smartwatch plans. That would likely be why your watch was unable to scan the code.

 

No that wasn't the reason. The reason I couldn't scan the code was because apple has programmed the apple Watch app on iphones to first check if the carrier is on the "approved list" of apple watch carriers. This is purely a software problem and I'm looking into how to tweak the apple Watch app (since my version of iOS is jailbroken) in order to disregard the "approved list" which apple has programmed into it.

 

Then, when my Watch app is free to scan any QR code from any carrier of my choosing, I will be able to download the fido eSIM profile for a data-only plan, and see whenever apple has put other roadblocks in place to try and control what their users do with devices which they have purchased.

 

It will be very telling to see what happens when the profile is finally downloaded.

Hello again,

 


@brandoc wrote:

> @Cawtau: "a smartwatch with a data-only plan would be entirely separate from the phone's plan."

 

Correct, and that is precisely what I wanted--a data-only plan for my watch which was entirely separate from the phone's plan....

  That is not how the Apple Watch was designed to be used.

 


@brandoc wrote:..

 

> @Cawtau: "Apple Watches need to be paired to an iPhone in order to use the device"

My watch was paired, over bluetooth during setup, and it also functioned perfectly fine independently of my phone, when on wifi: iMessage and FaceTime worked fine, even when my iphone was completely powered off....


  Pairing a device via bluetooth is not the same as having it paired via cellular services.

 


@brandoc wrote:..The reason I couldn't scan the code was because apple has programmed the apple Watch app on iphones to first check if the carrier is on the "approved list" of apple watch carriers...

  The approved list are the carriers with smartwatch plans.

 

  In addition, had you referred to jailbreaking your Apple Watch in your earlier post? If so, that could be why it was deleted (if it was in fact deleted). Fido Community's Terms of Use does not allow the discussion of hacking and/or “rooting” a wireless phone from any carrier (see Terms of Use). I understand the Apple Watch is not a wireless phone, but your Apple Watch is hacked. It's possible your last post might also get deleted.

 

  Even if you somehow are able to do what you're trying, your watch might not behave the way you intend for it to work.

 

Hope this helps 😀

 

Cheers

 

 


brandoc
I'm a Contributor Level 1

Pairing a device via bluetooth is not the same as having it paired via cellular services.

 

There's no such thing as "pairing via cellular." If you get a Rogers share everything plan for your iPhone and then bring your Apple watch, the eSIM that the watch receives is actually a different phone number, but the carrier disables calls to that number so you can't use it. Then, they turn on a type of call forwarding feature so that when your iPhone's number receives a call, your carrier will ring both your watch and phone simultaneously.

 

And that's all! The carrier doesn't do any other heavy lifting. Rogers/Bell/Telus do not send your text messages to your watch; apple does sms forwarding through iCloud and that's a really bad implementation because it means if your iPhone is powered down, your watch cannot send nor receive SMS text messages (the 'green' messages in Messages app).

 

This whole "number share" thing apple is forcing on us, with the support of the carriers who refuse to let their flanker brands get in on it, is seriously over hyped. And consumers are grossly misunderstanding the "benefits" they think they will get from having their carrier officially join the 'cellular watch club.'

 

Now that the apple watch has an appstore with dedicated watchapps that are not available for iOS, and the ability to buy them directly on the watch, plus new simplified features like Sign in with Apple, it's ridiculous that this cabal of carriers+big tech are continuing to limit the choices of customers in choosing what kind of cellular services we want on our devices. Because I promise you, I am not the only watch user who would jump at a chance of getting a data-only cellular plan on their watch!

Hello again,

 


@brandoc wrote:...There's no such thing as "pairing via cellular."..

  It appears as though you're trying to accomplish something you don't even understand how it works. The cellular plan needs to be set-up on your iPhone. When you go to set-up your Apple Watch the process automatically searches for your iPhone's data plan. Normally, I would provide references, however, you're trying to circumvent the procedure so I'm not going to provide details of how Apple goes about pairing the cellular services.

 

  I understand what you're trying to accomplish might be what some users want. However, even the people in your Reddit thread on the topic don't seem to think it's possible.

 

Cheers

 


brandoc
I'm a Contributor Level 1

  • @Cawtau It appears as though you're trying to accomplish something you don't even understand how it works.

I understand how eSIM works entirely, thank you.

 

 

  • @CawtauThe cellular plan needs to be set-up on your iPhone.

As I've said multiple times, I have a cellular plan on my iPhone.

 

 

  • @CawtauNormally, I would provide references...

I have no earthly idea what you mean by this??

Hello again

 


@brandoc wrote:..I understand how eSIM works entirely, thank you....

  Apparently, in this case, you do not...

 


@brandoc wrote:
  • @CawtauThe cellular plan needs to be set-up on your iPhone.

As I've said multiple times, I have a cellular plan on my iPhone....


  Your Apple Watch's cellular plan needs to be set-up on your iPhone. **edit** It's set up as a smartwatch plan by your iPhone. That's why a standalone plan won't work. ** I know that's not what you want, but Apple designed the device to be a companion device to the iPhone.

 

Cheers