S9/S9+ not getting any updates????

Reply
I'm a Participant Level 2 Azzam20
I'm a Participant Level 2

S9/S9+ not getting any updates????

why isnt the s9 or s9 plus receiving any update not even a security patch its stuck on feburary patch? when older phones like s8  already got may patch huh fido???????????///

Accepted Solution

Re: S9/S9+ not getting any updates????

Hello @Arun_s  Smiley I moved your post here since it's related to the same topic.

 

@Community 

 

I went over this thread and I can understand that everyone is waiting for the latest update for their device.

 

We took the time to contact our support team and they informed us that the rollout was delayed and will begin on February 7 for the S9/S9+

 

Keep an eye on the Os Upgrade schedule here.

 

Thank you for your patience.

View solution in context
Flag this to a Moderator
Message 1 of 15
2,534 Views
I'm a Participant Level 1 Arun_s
I'm a Participant Level 1

Re: S9/S9+ not getting any updates????

Hi, Any idea if Android P update has been rolled out to Samsung galaxy S9. The forum says as Feb 4 but haven't still got any update.

Flag this to a Moderator
Message 11 of 15
363 Views
I'm a Contributor Level 2 danthemanx
I'm a Contributor Level 2

Re: S9/S9+ not getting any updates????


@FidoValeska wrote:

Hey @damansandhu

 

Thanks for posting Smiley 

 

The expected availability of the update was supposed to be on 02/04/2019. 

 

As mentioned by @Cawtau, the upgrades are rolled out in batches. 

 

You should be getting it soon! 


This information is completely false. There's no batch release for Samsung OS updates. It's either on the release server (and everyone on the carrier gets it) or it's not (and no one gets it. As is the current case). The problem is it was never activated on Feb 4th so you missed your own deadline and this isn't the first time this happens based on Fido's past history.

Flag this to a Moderator
Message 12 of 15
368 Views
Highlighted
Moderator
Moderator
Solution

Re: S9/S9+ not getting any updates????

Hello @Arun_s  Smiley I moved your post here since it's related to the same topic.

 

@Community 

 

I went over this thread and I can understand that everyone is waiting for the latest update for their device.

 

We took the time to contact our support team and they informed us that the rollout was delayed and will begin on February 7 for the S9/S9+

 

Keep an eye on the Os Upgrade schedule here.

 

Thank you for your patience.



Flag this to a Moderator
Message 13 of 15
341 Views
I'm Experienced Level 1
I'm Experienced Level 1

Re: S9/S9+ not getting any updates????

hi. I got my s9plus from Samsung store west Edmonton mall. I am with fido since 2008. the update for pie come in this morning. same time as Roger's . just plug in ur phone into power or wireless.  update download.  reboot phone. and login to phone. 

Flag this to a Moderator
Message 14 of 15
182 Views
Moderator
Moderator

Re: S9/S9+ not getting any updates????

Hey @patrickchan! I hope you're doing well. Smiley

 

I've moved your post to this thread, as it's relavent to the Samsung S9 update information you wanted to provide.



Flag this to a Moderator
Message 15 of 15
169 Views
Discussion stats
  • 14 replies
  • 2535 views
  • 14 likes
  • 12 in conversation