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Activity in Fido Community

Re: How to escalate a complaint

Hello,I refer to the phone plan sold to me by one of your agent /staff (Mr Solomon) on Jan 24, 2024. Interaction # 12168940312 and recorded conversation is here reference. My wife and I rejoined fido on Jan 27 having ported out of Telus. The deal was...

Aloy_etal by I'm a participant level 1
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Fido winback offer not found on my account.

Fido Win back offered me $29/month for 50gb data. I was previously a fido user then transferred virgin plus but when winback called me ask why i switched i told them why, then they gave me an offer of paying 29 a month for 50gb data. I accepted it an...

please stop the scam texts

I have been receiving an unacceptable number of scam texts. Sometimes two to four a day. All the usual suspects - CRA, Canada Post, the banks...can you please tell me why you cannot filter these out? If I am supposed to discern them as scam, why can'...

Dog274 by I'm a participant level 3
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Re: Support for smartwatch plans

Hello Ednovas,     Welcome to the community!     I understand other providers may be offering other options, including smartwatch plans. Unfortunately, no one here would know about future plan offerings. Even if there were individuals who are privy t...

Cawtau by Senior MVP
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Re: Internet billing not appearing in profile

Hello Raptorsfan2,     Welcome to the community!     Since you obtained Home Internet services fairly recently, are you sure your services are from Fido? As far as I am aware, Fido is no longer offering Home Internet services (see here  and here). In...

Cawtau by Senior MVP
  • 38 Views
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FIDO YEAR END WRAP CONTEST 2023 WINNERS

  Hi @Community,   We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together!   Now, it's time to celebrate the lucky winners of a $500 ...

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Introducing the Samsung Galaxy S24 Series

  Hey Community,   Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31!  ...

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