I have a non-Fido phone and I have not received RCS on my phone yet. Is anyone else having this problem? My family members with Fido phones have it already. Is it just that non-Fido phones are excluded from having it? I have a OnePlus 3T for reference.
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Any updates would have to be provided by the phone manufacturer first, before getting fowarded to mobile providers. However, since Fido does not sell any of the OnePlus devices, it's unlikely that the phone manufacturers would forward any updates to them. In addition, OnePlus devices use their own proprietary version of android, Oxygen OS. You would have to get any updates directly from them. Which OS version do you have? As far as I can tell, the current version for that device is 4.5.1 (see here). If that version does not have RCS support, you will have to contact OnePlus directly.
Hope this helps
@FidoStephane disabling the carrier service to get the messenger enhance features to activate should not be the solution if anything its just a workaround.
Most importantly from what i've seen only the Google phones comes with that app installed.