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Preorder Mate 20 Pro

hoong777
I'm a Participant Level 2
I'm a Participant Level 2

I preordered the Mate 20 pro but the closest option for the store to send it to was a rogers store. I know that mall has both a rogers and fido but only the rogers shows up, so I preordered it to the rogers store. Does anyone know if I can still set up my phone with fido in this case as Rogers technically does own Fido.

4 REPLIES 4

FidoNick
Former Moderator
Former Moderator

Did you end up getting your phone @hoong777?

 

Let us know what happened Smiley

 

 



hoong777
I'm a Participant Level 2
I'm a Participant Level 2

called into fido and they said it shouldn't be a problem.

Awesome, thanks for the update! 



FidoSaad
Moderator
Moderator

Hey there @hoong777

 

Welcome to the community Smiley

 

Could you please clarify how and where did you pre-order the device? Have you used our Fido Reservation system?

 

Can you also confirm with us the store location? You can do so here as well using our store locator tool.

 

Let us know!