OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
I recently bought a Pre-owned certified iphone 14 from Fido as "lightly used" ...was bad
I found major issues with it . The battery life is 85%it seems that it has been used for at least 2 years (not lightly used as they said) Also, some scratches that can be seen easily . it is a scam. will return it
Phone on Backorder
I placed an order for the S24 Ultra, and it looked like it would be shipped in 2-5 business days. Now it is saying that it is on backorder. My question is do I have the option to cancel this order as it will not be delivered on the promised timelin...
Cancel plan
Please cancel my plans, I came both online and in person, none works. No data for nearly 3 months now, I got a notification of 0 data since the beginning of every month. Try calling, no answer, try going in person, they suggest to call? Please cancel...
Resolved! Avoiding Roaming Charges and Limit Roaming Plan Fees
I will be traveling to Germany and France in September. I understand that I have already "opted in" to a Roaming Plan that charges $15.00/day. I presume that data and cellphone airtime are charged in addition to the $15.00/day ante. My objective is...
