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June 2015
I was trying to set up my sim lock and it wouldn't let me do it now my phone is PUK locked, i can't call Fido cause it want the code
***Edited to add labels***
Solved! Go to Solution.
January
Hello,
I just wanted to update this thread since retrieving the PUK code is no longer an available option by logging in on My Account on Fido.ca.
If you need the PUK code, you would need to get in touch with us here so we can check it out for you.
June 2015
Hi Kevins!
You can get your PUK code by logging into your My Account on fido.ca. If that doesn't work let me know and I'll be able to help you with it.
Aslo, if you enter the wrong PUK 10 times, your SIM card will be blocked and you'll need to get a new one.
June 2015
I logged into my fido and can't find where the PUK # is there
June 2015
Once logged in to My Account on fido.ca, on the left hand side under "My Fido Service" you should see a section called "My Phone". There you have an option called "Retrieve PUK Code". Click this link and you'll be directed to a new page which will provide you the PUK code.
Let me know if you still need help
June 2015
Iwent and got the code and it saying it's the wrong code
June 2015
Thank you for your help Megan, I got it to work, and it even let me put in my lock code
December 2015
December 2015
December
Yes I’m having trouble access my puc code
December
Hello @Puccode and welcome to the Community
We can help you with that. I'm sending you a PM to get this looked into.
Talk to you soon.