My G5 is about 3 months old. Last week it installed an LG software update. Since then, whenever my signal gets weak or lost (such as in the subway or a basement), it does not reconnect back to LTE once I have a strong signal again. Sometimes I will get a phone signal but not data, other times I will not even get a phone signal at all. Once I restart the phone, everything works fine again.
Toggling mobile data on and off does not work. Turning airplane mode on and off actually makes it worse (I lose signal entirely). Wifi connection is fine.
I have tried resetting the network settings, no change. I then did a factory reset, no change.
This happens several times a day so it is very annoying having to always reboot my phone.
Does anyone have any advice, or will I need to replace my phone under warranty?
It has been two years since this thread below, and I still have the same problem with LgG5 in 2018. It had been working fine , and suddenly the problem started. If I receive or make phone calls, my data stops working till I reboot the phone. No amount of resets help.
Welcome to Fido Community!
I am sorry to learn you're still having issues with the data connection.
Have you tested your Fido SIM card in another phone to see if the same thing happens? It looks like more of a phone issue than a network one. Let me know about that!
Have you also flagged this to LG?
Hello everyone! I'm hoping someone's found a fix to the LG G5 LTE issue. The GPS issue is one thing, i.e. it never works (I found just turning off location services helped save battery too). I've tried all the standard things (reset, install older OS, other sim, etc) with no success. Thoughts?