What I see here is that the latest update for the Note 8 is Android P 9.0
You should be able to get the update on your device.
In your settings, you should be able to scroll down and touch download updates manually.
From there, you should be able to find the latest update available for your device.
Can you try that on your end and let us know if it works?
There is no button in settings that allows me to download updates "manually" however, as I said before when I try to Check for updates in the Softeare updates screen, it says I'm already up to date.
Welcome to the community!
Where did you purchase your Note 8? It's unlikely that Fido would push an OTA for a device not provided by themselves. Even if you have the Canadian version of the phone, each of the different providers would have their own updates. The version from Samsung Canada would also have their own update. You would need to contact where you purchased the phone to ask them if an OS update is available.
If there is an update available for your version of the phone and Smart Switch does not reflect the update, you'll need to manually download and install the update yourself. There are sources, such as here, which provide instructions on the method. Note that you will need to find the appropriate firmware for your particular version of Note 8. If you are not familiar with installing firmwares, you might consider further research into the procedure. Alternatively, there may be some cellular phone repair shops which may provide the service.
Hope this helps 😀