I can’t respond to group MMS...

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I'm a Participant Level 2
I'm a Participant Level 2

I can’t respond to group MMS...

Hi..

i can't seem to respond back to group MMS. My responses are all labelled "not delievered!" . I'm not sure what is the issue when my settings for group mms is turned on.


Any solution?

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Re: I can’t respond to group MMS...

Hey @Elow5

 

What type of phone are you using? Also, is it happening for every group or just one specific group?

 

Let us know!



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I'm a Participant Level 2
I'm a Participant Level 2

Re: I can’t respond to group MMS...

Hi FidoJulien,

 

I have an iphone 11. 

My failed responses are green.

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Re: I can’t respond to group MMS...

Hi @Elow5

 

Is your mobile data turned on when you're sending out the MMS? 
Also, is this occurring with every MMS you send out, or only to that specific group? 



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Re: I can’t respond to group MMS...

Hi @FidoLony ,

 

yes - my mobile data is turned on at all times

this is issue is ONLY happening with this particular specific group - which is odd.  

 

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Re: I can’t respond to group MMS...

Hey @Elow5! Philippe here. That is certainly odd!

 

Have you tried deleting the group and creating it again?

 

Also, what app are you using to send the MMS messages?

 

To confirm, you're not having any difficulty sending MMS to individual people or other groups, correct?



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