I purchased it in March
June-sent for repairs
July - sent it back for repairs with same issues
December - Screen went blank today, will not come back no matter what.
Fido expects me send it back for repairs, is this fair?
What are possible solutions, I do not want the device anymore
***Edited to add labels***
Solved! Go to Solution.
I recommend u to have the phone inspected once again and its necessary to go through that hassle as u think that its a fault from manufacturer n u havent done anything to the phone. Once u send it in n if they decide that its too costly to repair it or due to non availability of moto razr parts as this phone is out of production. u might get lucky n they might give u moto razr hd lte as a replacement for free if its a genuine manufacturing defect. so stop whining n go the store right away. u might get lucky !!!!!
I have the same problem with the Motorola RAZR screen going black... again!!!! Just got it back a month ago... sigh hopefully they give me a new phone... frustrating!!!!!
I didnt get a new phone but they replaced the screen again, so far so good. Wonder if Fido has a lemon law for phones that require repairs of the same problem over and over or at least help customers get one?