I have a big issue with my phone a LG 7Thinq. I can't send a text message to someone outside my region. I receive them but when I reply the message is in red and it shows : cannot send, try again. When I try it says Error 111. I found nothing about it.I contacted LG support and it is not the phone. I reset and did everything but it still fail. I pay for unlimited Canada/ U.S. texto and calls but I can't do anything
Welcome to the Fido Community!
Are you getting this error when you send a message to one particular number, or is it affecting more than one number (contact)?
Are they with Fido as well?
Typically, if you are able to text other numbers as well as your own, then the issue is not with Fido's network.
Let us know.
Hi @Frédérick !
Welcome to the Community
I'm sorry to learn that you're having trouble sending text messages.
I'll need to ask you a few questions to get to the bottom of this!
1. When you say you're trying to send messages outside your region, do you mean numbers from outside Canada? If so, which countries?
2. Has this just started happening, or was it always this way?
Let us know!