samsung galaxy 5 not receiving text messages any more

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I'm a Contributor Level 1 murmur
I'm a Contributor Level 1

samsung galaxy 5 not receiving text messages any more

I am so frustrated as I no longer get texts sent to me. I confirmed by checking my daughter's phone

 

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Re: samsung galaxy 5 not receiving text messages any more

Hey @murmur. Smiley

 

Did you follow the steps indicated in the article to reply back to our PM so we may assist you further? 

 

Hope to hear from you soon!

 

 



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Message 11 of 16
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I'm Qualified Level 1
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Re: samsung galaxy 5 not receiving text messages any more

Hi there, I had the same thing happen to me a few weeks ago. I could send sms but wasn't getting replies. I went into setting and turned data off and back on, made sure I had roaming turned on and then restarted my phone. Once my phone registered with the Fido network again,  about 20 texts came shooting in. This may help for you.



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Message 12 of 16
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I'm a Contributor Level 1 murmur
I'm a Contributor Level 1

Re: samsung galaxy 5 not receiving text messages any more

I don't keep roaming on and no one I know is sending me texts here any more as I have told them it is not functioning. I will go to a Fido store and if they can't solve, I'll cancel and try a different carrier

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Message 13 of 16
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Re: samsung galaxy 5 not receiving text messages any more

We're here to help @murmur and we'll have to check your account to go over the details and troubleshoot.

 

We'll send you another PM. Please get back to us.

 

 



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Message 14 of 16
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I'm a Contributor Level 1 murmur
I'm a Contributor Level 1

Re: samsung galaxy 5 not receiving text messages any more

only solution..bought a new phone..spoiled myself with Samsung Note 9..

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Message 15 of 16
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Re: samsung galaxy 5 not receiving text messages any more

Congrats on the new phone @murmur!

 

Did your solution work? Smiley

 

Let us know.



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