Fido

Because of the problems I had in not receiving texts and voice cutting out / calls going straight to voicemail, I did not want to be locked into a Fido phone. I wanted to make sure it worked first. The agent in the Fido store agreed with me.

I did try the instructions and because I bought an unocked phone, it is ineligible according to the link about which devices can use it.

I was looking for samsung Note 9 and bought one at Best Buy, as recommended by the Fido store I normally deal with. I didn't realize I couldn't activate wifi calling if I bought my phone elsewhere. I do have a better connection with the new phone if ...

This is unfair..Fido store did not have the phone I wanted. So..now my option is to find a carrier who has wifi calling with existing phone?