my outgoing name on caller id

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my outgoing name on caller id

I would like my outgoing name displayed to others be changed, so that the caller sees UNKNOWN NAME rather than my first/last name on their caller id.  I still want my number displayed, just not the name. 

 

Any assistance fido can provide? 

Thanks

Accepted Solution

Re: my outgoing name on caller id

Hey all, 

 

I wanted to provide some additional information on this thread. 

 

The information provided earlier in this thread is still applies:

 

- The call display name must be the user's first and last name. We can accept preferred first names, e.g.: Liz for Elizabeth, and initials for first names , e.g.: B Tremblay for Benoit Tremblay.

- The display name can be different than the account holder's name, but restrictions apply, such as, representing more than one person, e.g.: John and Jane Smith, displaying only a first name, displaying a nickname, having invalid characters, or, displaying Confidential or Private.

- If the phone is used for business and commercial activities, the display name can be replaced by the company's name.

 

What's new is that now you can change your display name yourself through our My Account profile by selecting the phone number for which you’d like to change the display name and then clicking on Change Call Display Name. Awesome, right!

 

 

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Message 1 of 19
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I'm a Contributor Level 1
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Re: my outgoing name on caller id

How do I block the outgoing name instead of using my initial as my first name.

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Re: my outgoing name on caller id

Hey @Iwilson

 

This can be done through customer service. I'll send you a PM shortly so we can take care of that Smiley

 

 



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Re: my outgoing name on caller id

So Seriously....How?

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Re: my outgoing name on caller id

Hey @numsy

 

Welcome to the Community! Smiley 

 

You can change the name display for the outgoing calls by logging into My Account > Services > Mobile > Select your phone number > ``Change Call Display Name``

 

I hope this helps! 



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Message 14 of 19
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I'm a Participant Level 2
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Re: my outgoing name on caller id

So why is this even happening?

 

I don't want to send my name to everyone.

Is it the same with all the wireless phone companies?

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Re: my outgoing name on caller id

Hey @waterresistro,

 

Welcome to our Community Smiley

 

The ability of others to see your name on your outgoing calls depends if they have the Call Display and Name Display feature on their side. 

 

If you don't want to share your name on every call, I recommend blocking the outgoing name and number display through the Settings of your device directly.

 

Hope this helps!



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Message 16 of 19
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Re: my outgoing name on caller id

Thank you Claudia, but that is not a real solution because if i don't send my number then how the people that have my number in their contact list would be able to know that it's me calling?

 

I see everyone from support is going around the answer for my questions. Is it a taboo thing?

 

Maybe fido sees it as a cool feature but me for one, i don't like going on the bus with my name written on my forehead

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Message 17 of 19
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Re: my outgoing name on caller id

If you would prefer to block your outgoing Caller ID on a per call basis, you can alternately type #31#, free of charge, before each phone call. 



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Re: my outgoing name on caller id

Hey all, 

 

I wanted to provide some additional information on this thread. 

 

The information provided earlier in this thread is still applies:

 

- The call display name must be the user's first and last name. We can accept preferred first names, e.g.: Liz for Elizabeth, and initials for first names , e.g.: B Tremblay for Benoit Tremblay.

- The display name can be different than the account holder's name, but restrictions apply, such as, representing more than one person, e.g.: John and Jane Smith, displaying only a first name, displaying a nickname, having invalid characters, or, displaying Confidential or Private.

- If the phone is used for business and commercial activities, the display name can be replaced by the company's name.

 

What's new is that now you can change your display name yourself through our My Account profile by selecting the phone number for which you’d like to change the display name and then clicking on Change Call Display Name. Awesome, right!

 

 



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