iPad Air 10.5 2019 backordered

Reply
I'm a Participant Level 3
I'm a Participant Level 3

iPad Air 10.5 2019 backordered

Hello,

 

I received an email saying that my order is still processing and the device I ordered is backordered (The order was placed one week prior). It doesn't say anything else. Can you please give me an estimate of how long it'll be before It is shipped? Even though it is backordered, I am still guaranteed the device, correct? 

 

Thanks

Accepted Solution

Re: iPad Air 10.5 2019 backordered

Hello @hghjkgjhgkj,

 

Once a device is back-ordered the standard waiting period is two weeks before it is shipped, this waiting period can vary depending on a number of different situations.

 

Once Fido receives the device from the supplier they will ship it out to you.

View solution in context
Flag this to a Moderator
Message 1 of 3
89 Views
Highlighted
Solution

Re: iPad Air 10.5 2019 backordered

Hello @hghjkgjhgkj,

 

Once a device is back-ordered the standard waiting period is two weeks before it is shipped, this waiting period can vary depending on a number of different situations.

 

Once Fido receives the device from the supplier they will ship it out to you.



Flag this to a Moderator
Message 2 of 3
81 Views
Highlighted
I'm a Participant Level 3
I'm a Participant Level 3

Re: iPad Air 10.5 2019 backordered

First I was told it would be 1-2 business days. Then after a week of nothing, its automatically a 2 week wait. That's odd and backwards. And why couldn't Fido give me this information? Why withhold that? All rhetorical, no need to answer.

 

Thanks for taking the time to answer my question. 

Flag this to a Moderator
Message 3 of 3
65 Views