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how to contact Fido over email

ca_rohit
I'm a Participant Level 2
I'm a Participant Level 2

can anyone tell what is the email ID of Fido. I am trying to contact Fido over phone and chat service but these people are so busy. no one is responding.. I dont understand what kind of service they are providing.. If anyone from Fido see my msg kindly tell the management that FIDO has the worst customer service... 

3 REPLIES 3

KAPABLE-K
MVP MVP
MVP

Hello @ca_rohit,

 

Welcome to the community!

 

Unfortunately, Fido does not provide an e-mail service you can contact them through any of the available methods listed here.

 

I understand the wait times can be frustrating but given the current situation and with all the ongoing promotions wait times are much longer than usual, you just need to be a bit more patient.



Abumandil68
I'm a Participant Level 1
I'm a Participant Level 1

My phone was canceled suddenly and transfer to other person without informed us and I need to return my number . I don't have Fido email address and during chatting also can't help. I am abroad and we need your help to return my phone number.

Hello @Abumandil68

 

This doensn't sound right. It will be iportant to get in contact with our customer service to get this looked into.


You will find the number to reach us from outside of the country here.