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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23929 Views
  • 0 replies
  • 8 likes

Mobile data usage

Hi there,   I am always very careful with my data useage and am aware of how much I use. I received a notification today that I somehow suddnetly went over my data by 5GB through mobile data and tethering? I was doing grocery shopping by myself when ...

barberizja by I'm a participant level 1
  • 806 Views
  • 1 replies
  • 0 likes

Loyalty Client

I've been a client for over 15 years and recently I've been getting really bad service. I'm currently on the phone and I've been waiting for over 30min right now for a change on my account that was charged by mistake. The customer service representat...

Cvc2075 by I'm a participant level 1
  • 699 Views
  • 1 replies
  • 0 likes

WEBSMS

HI All, Can someone else check to see that websms.fido.page.ca/2way/ is still working?  Do support people read these posts? Who owns the site please....does anyone know? Cooskville

cooksville by I'm a participant level 1
  • 763 Views
  • 1 replies
  • 0 likes

FIDO is FRUSTRATING ME!

I purchased a fido number to use for  a period of one month. The store attendant informed me that for an extra fee i will be able to make unlimited international calls. imagine my surprise that after 2 months (i month after i asked for a cancellation...

gho5 by I'm a participant level 1
  • 765 Views
  • 1 replies
  • 0 likes