Unexpected plan changes

Unexpected plan changes

Unexpected plan changes

lagming
I'm a Participant Level 2

Unexpected plan changes

I upgrade my plan for one of my phone line yesterady thinking the price will be same and will be able to keep the 1,000 mins international long distance call based on what I have seen on the screen becuase when I upgraded the other line previosuly, the removed add on would show exactly what would be removed. But seems like the $10 off for 24 months as well as 1000 mins international long distance call have been removed.

Can you please look into this matter?

1 REPLY 1
FidoAllan
Moderator

Hey @lagming!

 

You will need to speak to a representative so we can have access to your account. 

We replied to your private message on the Community.