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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24080 Views
  • 0 replies
  • 8 likes

Resolved! How to change home phone voicemail settings ?

I have a Fido Phone plan taht is coming with a voicemail.Unfortunately the modem did not come with too much documentation about how to set it up.I do have two problems that I am trying to solve:- the welcome message is in French and I have no clue ho...

costicam by I'm a participant level 2
  • 2172 Views
  • 3 replies
  • 0 likes

False promises made on offer

I got a deal from fido promotions team. They offered me phone  so i took the offer and moved to fido .After few days i have seen they charged me 400$ which is absolutely absurd. I have called more than 10 times to fido customer care and i didn't get ...

dheerajkatta by I'm a participant level 2
  • 949 Views
  • 1 replies
  • 0 likes

Some SMS text not received

I do not receive SMS text verification code from an international company. I get other SMS texts from Canadian and even from the Netherlands. Hence I beieve it may be an intercarrier text messaging issue as I worked as a telecom engineer. Customer Se...

dwadke by I'm a participant level 1
  • 848 Views
  • 1 replies
  • 0 likes

Delayed texts

Texts are delayed by hours.   Rebooted & deleted messages.   Still having issue.

LAX527 by I'm a contributor level 1
  • 4337 Views
  • 12 replies
  • 0 likes