Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Regarding voicemail set up
Hi, When I call voice mail number, it is mentioning that the number is not valid. I am unable to set up voice mail
Mysterious text activity
My wife and I both have been using Fido for many years now, we often text to each other. But some strange things happened to her end from time to time. This event happened in between one of our text conversations, when I suddenly see a text from he...
Toll-free numbers and airtime
Dear all, I was online with the Fido Customer Service to resolve the error in my bill. I have been charged for calling the toll free number ( The reason being given is that anything over 500 minutes will be charged at commercial rates even if it is...
Visual voicemail billing
Hi, I bought Fido 3 months ago and use my own device, I had visual voicemail and use is (of course is not stable and reliable yet, it offen gets off and not working) Last week gots off again, after a week I called fido first of all they reset my v...
Conditional Text forwarding
Hi, Is it possible to autoforward texts coming from a specific phone number to another fido acount so both people can receive the text message? EXAMPLE USAGE: Text message from 604-444-4444 fomes to my phone. I would like this message to always get ...
