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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido doesn't seem to care
Fido really does not care about their clients. I ordered Ipad Air (4th Generation) 2020 and received an email saying it will take 2 to 5 business days to receive by mail. When I ordered on the phone, they told me it was in stock. Now it has been almo...
Banco Scam: Fraud
I received a bill that was $116 too high because of a scam with third party billing using "Banco" I went from Calgary to some regular number and somewhere else but I feel I was not believed for this fraud that indicated I was palying games on my pho...
Resolved! $150 Amazon Gift Card in 30 days, 6/7/8/11wks???
Hello, I've signup for Fido internet on Sept 6 during a promo with $150 amazon gift. Initially the gift card was supossed to arrive in 30 days, upon follow up, I was told I should receive a link within 6 wks from registration. 6 wks passed...no card/...
Service fee charged for auto-payments?
is there a service fee charged for credit card automatic bill payments
Win back scam??
I was contacted by the Fido Winback team on Feb 08/2021. They offered me a plan which I agreed to, gave the lady my personal details including my credit card numbers. To date I have not received the phone or anything from fido. I've contacted fido 15...
