Delayed texts

Delayed texts

Delayed texts

LAX527
I'm a Contributor Level 1

Delayed texts

Texts are delayed by hours.

 

Rebooted & deleted messages.

 

Still having issue.

12 REPLIES 12
LAX527
I'm a Contributor Level 1

Recieved right away

Great! Is it safe to say that the texts are delayed from only one or two numbers then, @LAX527

 

I will go ahead and send you a PM to further check things out. Speak soon. 



LAX527
I'm a Contributor Level 1

Assume its Android text message program

Samsung S10 Plus (Approx 3 months)

I am aware of at least 2 numbers that are delayed - An important one is my son.

We've both cleared messages, powered off phone etc

FidoJulien
Moderator (inactive)

Hey @LAX527

 

Have you tried resetting your network settings? Also, when did the issue start?



LAX527
I'm a Contributor Level 1

I believe it has

Going to have person text me this morning 

LAX527
I'm a Contributor Level 1

Thanks, I will try that.

It started a few weeks ago

FidoJulien
Moderator (inactive)

Did resetting the network settings help. @LAX527



LAX527
I'm a Contributor Level 1

Apparently not.

Seemed to be OK for a couple of days.

Received text from my son this morning around 3 am that was sent around 5 pm.

This seems common, receiving texts around 3 am??

Hi @LAX527

 

Are the two numbers in question with Fido or a different carrier? Can you try sending yourself a text message and see if it's delayed? 

 

It'd also be a good idea to test your sim out in a different phone to further isolate the issue. A factory reset of your current device might resolve the issue if it turns out the phone has a problem. 



LAX527
I'm a Contributor Level 1

I have no issues in sending.

Meesages appear to go when sent, delay is in receiving.

One number in particular seems to come in around 3 am in the morning.

Anotehr which I require for 2 factor authentication are delayed by up to an hour

FidoJulien
Moderator (inactive)

Hey @LAX527

 

We understand you have no issue sending the message, but if you send yourself a message, do you receive it right away or is there a day for that too?



FidoValerie
Moderator

Hey @LAX527  Smiley

 

I'm sorry to read that your text messages are being delayed.

 

To get to the bottom of this, I'll need to ask you a few questions:

 

1. Are you using regular text messages or another service like iMessage or a messaging app? 

2. Which phone model are you using? 

3. Does this happen with all the phone numbers you text? 

 

Let us know!