cancel
Showing results for 
Search instead for 
Did you mean: 

Text issues

Jph2
I'm a Participant Level 1
I'm a Participant Level 1

Myself and many people I know are not receiving many of the texts that are sent to them. Reseting devices has not fixed the problem.

1 REPLY 1

FidoValerie
Moderator
Moderator

Hey @Jph2  Smiley

Welcome to the Community! 

 

I'm sorry to learn that you're having trouble receiving text messages, at the moment.

 

I'll need to ask you a few questions to better understand the cause of the issue :

- Does this happen with anyone who texts you? 

- Do you know if this happens no matter what phone model texts you? 

- Do you have full reception bars on your device when this happens? 

 

Let us know!