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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
link mobile account to fido.ca internet account
I called customer service to have them help me link the home internet account and mobile account, I already login with an email address but can only see the internet account. Customer service told me I have to use a different email address to registe...
Bad phone call reception with a specific friend
Hi all! I'm trying to figure out what's that recurring problem. When I talk with a precise friend on my iPhone (she's with Videotron, I don't know if it's related), suddenly I almost don't hear her anymore, like if she was 2 meters away from the phon...
paying my bill
So my bank acount is frozen, My creditcards are in use. I don't want to be charged interest or additional transaction charges on top of my bill. where can I go to pay cash. Canadian issued Gouvenrment currancy? I shouldn't have to use a third party a...
Long Distance over charge during Covid situation
Hello,I have recently moved to Canada in Nov 2019 and I have been using FIDO since i have landed hereI have already refered atleast 4 people who have recently travelled to canda in last 10 months to avail Fido serviceI have an add-on pack for 1000 in...
BAD Fido!!!!
I went overseas for 6 months BUT MAINTAINED $16/MO Fido services...so that I will have phone service upon returning to Canada. I have just arrived from overseas at 9:30 this morning. FIDO just collected payment from my account yesterday. I CAN NOT M...
