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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23679 Views
  • 0 replies
  • 8 likes

Haven’t received $150 GC from Oct4 Order

HelloI signed up for internet with Fido on Oct 4 and was promised a 150 GC. However I have yet to receive it. I reached out to fulfillment@helloworldfulfillment.comand they honestly seem like scammers. They claim that it should've already been sent s...

Cujo2k by I'm a participant level 2
  • 1326 Views
  • 4 replies
  • 0 likes

billing mistake on my iphone 7 and that continues

Hi i just see the bills (i trust fido so they take money directly from my credit card ....  I have a trouble with billing, so there is my issue right now, i saw an advice about iphone 7, for 0$ charging 0$ a month but for more than 2 months Fido char...

samika2030 by I'm a participant level 1
  • 528 Views
  • 1 replies
  • 0 likes

Unhappy

I cant believe it, I should have known I was offered 15 GB free added on to my plan for loyalty, no strings attached, no cost no contract no plan change all I have to do is apply.  I have been with fido 25 years and again got fooled because they don'...

Same issue, can't change address.

So this is what I am going to do, since I can not change my address, and no one at Fido is doing anything to fix this , and if the billing address is wrong, after applying my cc info, if you send the bill to the wrong address, then this is your fault...

1lifanrider by I'm a participant level 3
  • 1151 Views
  • 3 replies
  • 0 likes