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Call from Winback team gets disconnected

Sgazer
I'm a Participant Level 1
I'm a Participant Level 1

Hello,

I ported out my number from Fido. Today I received couple of calls from winback number but call gets disconnected every 3-4 seconds.

call said Fido tried to reach me but I wasn't available.

is there a way to know what was the call about?

 

cheers!

2 REPLIES 2

FidoValerie
Moderator
Moderator

Hey @Sgazer

 

We can definitely look into that for you. Smiley

 

Please reach out to customer service through any of the methods listed here and they'll be glad to look into it, or to contact our Winback team for more info.



khouya
I'm Experienced Level 2
I'm Experienced Level 2

Hi Smiley 

I think you need to contact fido by chat in this case Smiley