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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23679 Views
  • 0 replies
  • 8 likes

Activation Fee?

Hi, I joined Fido just this past month and received my first bill, but there is a $45 activation fee? I thought it was waived when activating online? I did the whole set up online. The only time I called Fido was because my phone was blacklisted befo...

jynnn by I'm a participant level 1
  • 641 Views
  • 1 replies
  • 0 likes

referral

how do I get my referral?   I sent another request but still nothing.   Email me: XXXXXXXXXX

99isd99 by I'm a participant level 1
  • 827 Views
  • 1 replies
  • 0 likes

4g services disabled on my SIM

My sim is not supporting 4G services, I have changed the SIM yet 4G is disabled. I have changed 2 phones and still no 4G, I have been paying 4G fee but getting 3G and H+ only. Why this discrimination?

Over charged ! Not as per my offer and agreed price

 Hi there, I have been with Fido more than 15 years, never expected this sort of behaviour or experience. I have 3 lines with Fido. It's been approx 2 month now I have been struggling. I renewed my contract for 2 of my lines, my offer has not been ho...

Preet4 by I'm a contributor level 1
  • 2726 Views
  • 9 replies
  • 0 likes

Resolved! cancel plan

i dont have time to call fido, as the helpline is often busy and i need to wait on the phone for an hour for a representitive to assist me so maybe ill get some answer here. i bought an iphone with a 2 year plan contract at fido in august 2020. every...

mb0440 by I'm a participant level 1
  • 1707 Views
  • 2 replies
  • 0 likes