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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23585 Views
  • 0 replies
  • 8 likes

Fraud

February 19 ,2021 I am serious thinking of cancelling my Fido account after my daughters fido account was hacked within the past 2 weeks. She called Fido and was on the phone for over an hour and they said they couldn't do anything about it and they ...

2-frustrated by I'm a participant level 3
  • 833 Views
  • 1 replies
  • 0 likes

Website doesn't work for adding a phone

Trying to purchase a phone with a plan and add it to my current Internet service and the website just throws up blank windows and hangs on both my PC and my cell phone. What's up? 

BryanMin by I'm a contributor level 2
  • 749 Views
  • 1 replies
  • 0 likes

Resolved! Unsatisfied customer

My contract and agreement ended with Fido in September however they continued to charge me the same for 6 months as though I were still paying for a phone.  My monthly fee should have been adjusted accordingly.  I called them today to have my bill ad...

bluejean by I'm a participant level 1
  • 736 Views
  • 1 replies
  • 0 likes