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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Lost 10% Discount After Upgrading 3rd Line
I am the owner of the 3rd phone in my family's 3-phone plan. I have always had a 10% discount on my plan by being the additional line. I was not given any warning/notice of getting stripped of that discount until after I authorized the upgrade and re...
Fido account settings
Hi, I was a Fido then I switched to a different provider but came back to Fido with the same mobile number. How do I get my email id mapped to the new account?
1000 minutes long distance calling option
I was promised 1000 minutes of free long distance calling when I switched to FIDO from CHatr but when I received bill I see I was charged 110 dollars for the service which was supposed to be free. I have attached text message from the FIDO rep I spok...
text from 4735
Received text from 4735 says; Hi (name) we have an exclusive deal you won't want to miss! Get this limited-time offer, exclusively for phone number. Check it out at fido.ly/Plan. Questions? fido.ca/contactus Reply STOP to opt out of Fido text msgs ...
Phone Upgrade - Still processing? No confirmation email?
Hello! So I ordered for a phone upgrade and plan to go with it after my previous one ended but I haven't gotten any news about it. I heard confirmation emails take about 24 to 48 hours ish? But upcoming today (as it's the middle of the night) it will...
