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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
One time data top up
Due to app latency i have mistakenly purchase one time data of 1gb @15$ I want to cancel it
Resolved! Bright star is useless and scam
I bought a brand new phone in October 2020 iPhone 11 Pro. The the glass broke on January 2021 I called Fido and they ask me to claim my phone repair with Bright star,The Bright star representative advised me that because I have never broken the glass...
long distance call and weird scam sms
I am so pissed off with this reset game that the fido customer agents play every time when i complain about my fido phone for a long distance calls. Other I was on a long distance call. Suddenly after 59 mins the line automatically got cut. This same...
Lost phone shipment !!!!
I've recently upgraded my phone and ordered the shipment online. I had no problems to wait for a couple a days before I realized Fido and UPS totally gives a **bleep** to the customer satisfaction. I have had updated the address with Fido and despit...
Are customer services available?
Hi, it's a Saturday. I've tried calling 611 to speak to a representative but they said they're not available.Has there been changes to customer support since the covid? I'd like to speak to a representative regarding returning a new phone because I c...
