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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Disruption of wireless service
For what turned out to be from 10pm the day before until roughly 8pm the next day of celluar service not working to recieve a 1 day credit to my bill! Is this a joke? Needing cellular service to work, cost me a days worth of wages that pays for more ...
Didn't receive the Phone Plan fido promised
Fido 'win-back team' (That's what they call themself) called me in April offering a custom phone plan for me. I accepted the offer they gave me and they told me that they will send the sim card with the newly activated plan in it. After the call, I g...
Resolved! how can i remove the add on data from
how can I remove the data add-on from my monthly cycle plan? can I talk with the customer service about it?
Balance keeps showing as owing
Hi I paid for my device completely. Then why do you keep telling me that I owe
Resolved! missed call from winback team
Hello Fido, I missed some calls from Fido winback team. My call got disconnected a few secs every time I picked up. I have called back and left voicemail. Would you please help? Thank you!
