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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Winback calls dropped
I ported out few days ago and received an email from fido saying that there would be a good plan and they would call me. I did receive two calls from them, but each time I picked up, the call dropped. Is there any other way to reach them instead of w...
False Promise
I ordered Google pixel5 in November 2020 online and put the pickup location of Fido store on worthington avenue near Chingucousy and Bovaird in Brampton. I did not received any call about pickup but after few days when I call them they told me my ph...
Resolved! Charged while suspended
Hello There, I called around the 18th-19th of April and I requested suspension to be applied into my account and the agent confirmed to me he already applied it to my account for two months, and for some reason, I been charged and now I have 24 hou...
Resolved! Charges for certain 866 calls ?
Do phone calls to certain phone number prefixes (866-xxx-xxxx) or (888-xxx-xxxx) or (900-xxx-xxxx) cause an automatic charge to my Fido Account ?I am Postpaid, but got charged $4.99 for a callback to an 866-xxx-xxxx number??Is there a LIST of phone p...
Regarding voicemail set up
Hi, When I call voice mail number, it is mentioning that the number is not valid. I am unable to set up voice mail
