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Scam from Fido

wingchijoe
I'm a participant level 1
I'm a participant level 1

I started my Fido service in July 1 through live chat. The agent who helped me to start the service said there is no activation fee. Now it charges me the activation on my first bill. Am I gettting scam? I called them twice, went to in-person store and live chat, they all answered me nothing they can do even I told them I have prove.
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1 REPLY 1

FidoLony
Moderator
Moderator

Hey @wingchijoe

 

 This is definitely not the kind of experience we aim to offer. 

Please contact us on our socials listed here and we'll be happy to assist you with this!