I started my Fido service in July 1 through live chat. The agent who helped me to start the service said there is no activation fee. Now it charges me the activation on my first bill. Am I gettting scam? I called them twice, went to in-person store and live chat, they all answered me nothing they can do even I told them I have prove.
Hey @wingchijoe,
This is definitely not the kind of experience we aim to offer.
Please contact us on our socials listed here and we'll be happy to assist you with this!
