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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Temporary suspension
Hi, Let me ask some question.1. If someone texts me during the suspension, will the messages be lost or will I get the message after the reactivation?2. If someone calls me during the suspension, what message will they get?Best,
Will I be charged a fee if I accept a Winback offer from Fido?
Hi All, I transferred my number from Fido to Virgin yesterday and today i got a call from the Fido Winback team at +1-833-447-9898 I was offered 2 plans, 25$ 20gb and 29$ 50gb and they said the activation fee will be waived. If i accept the offer a...
Resolved! Urgent request to stop interest charges and billing on Account - 951342922
Dear Fido Customer Service,I hope this email finds you well.I am writing to urgently address an issue regarding my account (Fido account number: 951). IXXXX previously requested the termination of my service and the cessation of bill generation, but ...
Can't make a phone call in Portland Maine
Hi: I am currently in Portland Maine and have had difficulty making calls. I have an LG Q6 phone and has no trouble receiving and sending text. WiFi also works. I currently have mobile data and roaming data turned off. I have tried turning on both mo...
I have fido talk and text plan want 5 gb too
I have talk & text plan BYOP $20 per month and want 5 GB data per month if not free than may be at a cost but how much more i need to pay.
