Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Live chat queue about pathetic and waste of time
I was in the queue for live a chat agent for about 55mins. After i got my turn, the agent then asked me to fill out a form for verification. I filled the form but the agent took about 20 mins to verify and in then end told me there is issue going on ...
Change in Billing
Hi I am in 2 year plan with Fido. I was under the impression that the discount provided on my plan is for 2 years of contract but Fido increased the charges back to normal plan amount. Under any contract, the amount stays same. Please let me know whe...
Resolved! My sms is not working
So I got the new I phone today and I have switched from bell to Fido . I can't receive any texts though. Apple support says to contact Fido but Fido's customer support is now closed. I can receive calls and I can send texts , but I don't receive the ...
Fido vs the Competitors
Fido has done a great job in retaining its customers by offering them tailored deals which promotes a win-win situation. The Fido Xtras are gret perks and it provides new customers a great platform to join Fido.
Resolved! Appels et texto sans données
Forfait appels et texto illimités avt...et dans leur forfait il y a imagerie et vidéo . Comment envoyer photos et vidéos si je ne paye pas de données car il y a un message qui me dit d'activer tout ça avant de pouvoir envoyer une photo...Alors faut p...
