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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23674 Views
  • 0 replies
  • 8 likes

late fee not refunded

can someone guide me through filling a complain to Fido head office to get late fee credict to my account? or do we have to CRCT?

yaigma by I'm a participant level 1
  • 604 Views
  • 1 replies
  • 0 likes

Resolved! New phone after losing mine

I lost my phone couple days ago,  just received my new cell phone today and I am not able to activate my new Sim card, I can only use my phone trough the wifi. How can I fix it ? Thank you very Michel. Helene

Helene197688 by I'm a participant level 2
  • 901 Views
  • 2 replies
  • 0 likes

Resolved! About sim card

I'm writing to ask several questions about sim card.My sister is going to study Canada for a year, and she have own phone. She wants to get a sim card. Is the contract mandatory and how long is the contract? Can she stop to use your sim card whenever...

Seongyoon by I'm a participant level 1
  • 773 Views
  • 1 replies
  • 0 likes

activation fee for a loyal member?

hi, i got my fido bill and confuse why you guys charge me for activation fee, as you have promotion if i would renew on fido again activation fee will be waived?thank you

roy29 by I'm a participant level 1
  • 501 Views
  • 1 replies
  • 0 likes

Port Tablet plan number to Phone plan

Hello everyone, I have a Tablet plan SIM which is used in my son's phone. He used the number occasionally for calls and texts. Now he needs to upgrade to a proper phone plan. I want to take advantage the deal of adding a new line. Does anyone know if...

Cagg by I'm a participant level 1
  • 800 Views
  • 1 replies
  • 0 likes