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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24080 Views
  • 0 replies
  • 8 likes

Printing older than 18 month bills

Hi, I need to recover my fido bills from June 2017 to June 2018, but the system wont allow me to print anything older than July 2019. I called customer service and I was told it was possible after paying a $15.00 CAD fee for each billl sent to me. Th...

HCcarlos by I'm a participant level 1
  • 1035 Views
  • 1 replies
  • 0 likes

roam

I choose this plan and I am in China right now. I wonder, can I receive phone call from Canada, because I see Fido Roam in the bottom line.

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Yunfei1 by I'm a participant level 1
  • 1139 Views
  • 2 replies
  • 1 likes

Overcharge

FIDO OVERCHARGE! After my contract, BYE BYE! Will not recomend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

123098POI by I'm a participant level 1
  • 891 Views
  • 1 replies
  • 0 likes

Upgrade Error message.

Trying to upgrade but whenever I click continue after all my selections it says that the information is not available online and for me to call fido on their toll free #, The reason I am upgrading online is because you save $30, if I call Fido and ha...

rjm74 by I'm a participant level 2
  • 2060 Views
  • 3 replies
  • 1 likes